Billing and Refund

Learn how you’re charged for Allchemist accounts, what in-app services are there and how to keep track of your in-app costs.

9 articles in this collection
Written by Maja Šarlah

General pricing policy

Learn how you’re charged for Allchemist accounts, what in-app services are available and how to keep track of your in-app costs.

Written by Maja Šarlah
Updated over a week ago

Where can I find my invoices?

Access to your invoices and learn how you are charged.

Written by Maja Šarlah
Updated over a week ago

Sales tax and VAT

Learn about how we charge taxes/VAT.

Written by Maja Šarlah
Updated over a week ago

Do I need to have a credit card information on file and where I change it?

Learn where to put your credit card information, how to change it and if it has to be on file with us.

Written by Maja Šarlah
Updated over a week ago

Vendor and remittance details for Allchemist

Here are our vendor information and billing details for your accounting team.

Written by Maja Šarlah
Updated over a week ago

Can I get a refund on my Allchemist subscription and in-app orders?

Learn about our refund policies and process for being refunded.

Written by Maja Šarlah
Updated over a week ago

Why did my payment fail?

There are multiple reasons for a payment fail. Learn more about those reasons and what can you do about it.

Written by Maja Šarlah
Updated over a week ago

What payment methods are available?

Learn what are the payment options and which way you can pay for your services.

Written by Maja Šarlah
Updated over a week ago

What are the costs, if I terminate my billing account?

Learn what happens with your costs, if you decide to terminate your account.

Written by Maja Šarlah
Updated over a week ago