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Do I need to have credit card information on file and where I change it?
Do I need to have credit card information on file and where I change it?

Learn where to put your credit card information, how to change it and if it has to be on file with us.

Written by Bine Ledinek
Updated over a week ago

Yes, one credit card must be on file with us*. In your billing account, you can manage all of your credit card information, track back monthly invoices and spendings.

*We are managing subscriptions, billings and process all your payments via Chargebee and Braintree platforms, so your payment information data is stored with them through API (application programming interface). If you would like to know more about their business, please read their Privacy Policy and Terms of Services.

For Chargebee here and here.

For Braintree here and here.

How do I update or change billing details?

You can update or change your credit card information at any time as shown bellow.

  • Click your name in the upper right corner

  • Go to settings

  • Click the right tab Billing Accounts

  • When in Billing Account, view Billing History

  • Click on the right corner arrow to switch in Manage Subscription view

  • Here you can change your billing details.

On the Payment methods, you are able to add a new payment method or change the data on the current one.


Note: Only an owner or an admin of the billing account is able to change the credit card information.

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